Technology
Microsoft outage continues, affecting Jacksonville city email and services
By Katherine Langford
Tech expert explains challenges in restoring Microsoft programs, chances of another major outage
Marcus Chen
Marcus Chen
Managing Editor · St. Paul, MN
Marcus manages the day-to-day editorial workflow across all brands, coordinating coverage assignments and ensuring editorial standards are met. He previously served as city editor at the Pioneer Press and holds a degree in Political Science from Carleton College.
More from Marcus →Managing Editor · Friday, November 13, 2026 at 4:49 PM · 1 min read
A massive global Microsoft outage that began Thursday afternoon and stretched into a second day on Friday, knocked key tools—including Outlook, Exchange Online, Microsoft Teams, Copilot, and Defender XDR—offline for millions of users worldwide. The outage had a cascading impact on business, decision-making, services, and revenue.Ian Marlow, CEO of FiTech Consultants, a tech leader, joined us on The Morning Show to talk about the challenge for Microsoft engineers in getting the systems back online and the possibility of another outage in the future.
Up nextMicrosoft outage continues, affecting Jacksonville city email and servicesTechnology · 1 min read
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