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JEA survey results are in. Here’s what employees reported

Marcus Chen
Marcus Chen
Managing Editor · Wednesday, June 17, 2026 at 2:00 AM
JEA survey results are in. Here’s what employees reported — News4JAX Local, Nocatee Community news
Image: News4JAX Local

Jacksonville’s city-owned utility JEA has released results from its latest employee engagement survey, as City Hall continues an investigation into concerns about workplace culture at the agency.JEA says 59% of employees participated in the survey. The utility says its overall results are benchmarked against “comparable electric and water utility companies.”Three results that stand out47% of employees surveyed said they feel well-informed about important decisions at JEA.18% below comparable utilities.49% said they have confidence in JEA’s chiefs.23% below comparable utilities.46% said directors, VPs and chiefs understand what is really happening at JEA.19% below comparable utilities.View the survey below:Those results come as City Hall investigates workplace culture issues raised about the utility. Council President Kevin Carrico formed a special investigative committee to look into culture complaints and capacity fee concerns.Three other resultsThe survey also included several higher

Source: News4JAX Local

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